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Showing posts with the label technical writing

They should just know.

Do you ever find yourself avoiding those tasks that you know you need to do? In this particular case I don't mean housework or cleaning the car. I'm referring to the parts of communication that are time consuming and sometimes downright boring. Making sure you know who your audience is can seem very exhausting. You might believe that it's pretty obvious who your customers are but it might not be as simple as you think. Sometimes it's easy to conclude that your customers are whoever happens to buy your products or reads your material, but there is more to effective targeting than that. Finding the best ways to say what you mean can be challenging. Do you full understand your products, material and services? What are the reasons that individuals would choose you and not your competitor? Some questions to consider would be: "Is your audience online?" "What specifically are they looking to find?" "Is your company looking to have ongoing business w...

Clear and Effective

Do you ever find that sometimes you don't want to be direct and say exactly what you mean? Are you concerned that you may hurt someone's feelings or be too bold or conceited? It's easy to get caught up in fears about not being enough. Thoughts like "Will my boss like it?" or "I wonder if our competitors do a better job" are more common than many of us like to admit. Writing in a passive way such as "It seems that many small businesses are working hard" as opposed to "Many small businesses work hard" conveys the feeling the writer may not be sure of what they are saying. The active voice  reflects confidence. Customers usually make up their minds quickly about a company. The writing in documents and online present a tone and style. Each business has their own intention in the marketplace. This focus needs to be based on who their readers are, what message is being presented and what function the writing serves? Does the company work ...

The Power of Communication

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mountainskyprofessionalwritingservices.com Expression through writing or speaking can be a meaningful way of interacting with the world around us. Sometimes our thoughts can swirl in our minds so quickly that it can be a challenge to slow down and tell others what we want to say. Language of all types is a path to connection and often meaning. Description, instruction, entertainment, marketing and education can all be conveyed through the spoken and written word. Being a native speaker of English has its good points and bad. Often I feel very fortunate to be able to speak and write in ways that are clearly understood by those around me. Because I have studied languages different from my own, I have felt the frustration and worry which have accompanied my deep desire to say what I mean. I have also had challenges in learning and understanding certain visual concepts which have led me to an often-unique style of learning. I have great compassion for those who struggle with...